Use the form below for anything about Moa Tv, from a question before you order to a problem with an app. A member of the team reads each message and answers by email. Already placed an order? Then a support ticket is better, because the conversation stays in a single thread.
Other ways to reach us
- Emailhelp@moatv.us
- Live chatChat with our team
- Support ticketOpen a ticket
Who you’re writing to
The company running Moa Tv is Moa Tv LLC, whose office is in Washington, United States. Direct email works too: help@moatv.us.
Get a complete answer the first time
The more we know from your first message, the fewer emails it takes to sort things out. Depending on the question, please include:
| Your question is about | Please include |
|---|---|
| An order, a renewal or your login | The order reference shown in your confirmation email |
| A payment | Coin, chain and the transfer’s ID |
| A device or app | Make, model and app, such as a Google TV Streamer running TiviMate |
| A channel or stream | Which channel, when, and any error text |
Answers are sent to whatever address you type, so check it carefully. If you don’t see a reply within a day, look in your spam or promotions folder and add help@moatv.us to your contacts.
Quicker routes for common questions
- Installing on a device: the install guides cover every screen we support.
- How payments work: see crypto payments.
- Everything else people often ask: the FAQ.
- Paid but still waiting? Read about payment confirmations before writing; the answer is often there.