Android hardware splits into two groups with different apps, so jump to the section that fits. Whichever it is, sign in to My subscription in the browser first; pasting your details beats typing them.
Boxes, streamers and Google-powered TVs
These steps suit the Google TV Streamer, NVIDIA Shield, Google-certified boxes and televisions running Google’s TV software.
- Open Google Play, look up TiviMate IPTV Player and install the app.
- Launch it; under Settings, pick Unlock Premium, then Account.
- Type the TiviMate email and password we sent, give this box a name and confirm with Activate.
- On the start screen pick Add playlist and the Xtream Codes login type.
- Enter the server, the username and the password; continue with Next.
- Label the playlist Moa Tv and confirm with Done.
Give it a minute or two and the channels, guide and on-demand sections appear. The TiviMate Premium guide lists the settings worth changing next.
Android phones and tablets
TiviMate is designed around a remote, so on touch screens use the mobile player named in your welcome email.
- Get that app from Google Play.
- Find the option for a new user, playlist or Xtream Codes sign-in; each app labels it differently.
- Paste the three details: server, username, password.
- Save and allow a moment for listings and channels to arrive.
Making it work well
- Prefer Wi-Fi to mobile data. HD video costs about one to three gigabytes per hour.
- Let Google Play update the app, so fixes arrive automatically.
- Give boxes with modified software a miss. They tend to be slow and are rarely updated.
Troubleshooting
| What happens | What to check |
|---|---|
| “Login failed” | Is the server address complete? It should start with http:// and keep any port number on the end |
| The guide is empty | Ask the app to reload its listings, and confirm the time zone on the device |
| The picture stutters | A bigger buffer helps, as does sitting nearer the router or plugging in a cable |
Nothing working? Send a ticket naming the device and quoting the on-screen message.
Android install questions
Can my TV box and my phone use the same details?
Yes, both sign in with identical details. Watching on both together needs a two-device plan; with one device, finish on one before starting the other.
Should I install TiviMate on my phone?
It isn’t designed for phones, so the mobile player we suggest gives a much better experience there.
My box has no Google Play. What can I do?
Boxes without Google’s certification can normally side-load an app file, yet they tend to misbehave. For the long run, a certified Google TV streamer is the safer buy.